Take your business operations to new heights. Whether you aim to boost customer satisfaction, generate leads, or maintain 24/7 call handling, we provide expert outsourcing solutions to keep you on the path to success.
Services We offer
Choose from our full suite of in-house services, or let’s collaborate to design a custom solution perfectly tailored to your business needs.
SOLUTION TO GROWTH

Our leadership team brings over a decade of experience each to the table.

We cater to businesses of all sizes, from startups to small, medium, and large enterprises.

We invest time in understanding your business and consistently strive to enhance our approach to help you achieve your goals.

We offer top-tier call center services—delivering American-quality support at competitive Philippine prices.
THE BENEFITS

Boost your customer base and revenue with our high-performance inbound sales calls, live sales chat, and outbound phone sales solutions.

Build stronger connections with your customers. Our teams are expertly trained to deliver world-class support, ensuring every customer feels valued and satisfied.

Retain customers on inbound calls by persuading them to stay. Reconnect with website and email cancellations through outbound calls, and win back former customers with targeted outreach.

Maximize customer value by promoting upgrades, add-ons, and additional products during onboarding, inquiry calls, customer support interactions, and outbound phone campaigns.
Outsourcing provides a complete call center solution, including skilled agents, comprehensive training, quality assurance, expert management, advanced technology, and efficient processes.
We partner with businesses of all sizes—small, medium, and large—across various industries. If your business is well-established, we can quickly deploy a full team of agents. For smaller businesses just starting out, you can begin with one or two agents and gradually scale to 10, 20, 50, 100, or more as your business grows. We also offer specialized training for teams to support niche services, including medical providers, financial or crypto coaching, inbound billing support, and more.
We recognize that business demand fluctuates, so we offer flexible team management. Whether you’re launching new products, websites, or marketing campaigns, we’ll update your processes and train new agents to handle increased demand. If you need to scale back, we can efficiently reduce your team size.
What you gain depends on your needs. For customer support, you get satisfied customers who receive prompt answers and effective solutions. For sales, expect higher revenue, new customers, and qualified leads or appointments. If retention is your focus, we help save cancellations and win back lost customers.
If your goals are achievable, we will do everything possible to help you reach them. What we guarantee is an American-quality, American-style call center—complete with talented agents, strategic processes, and expert management—all at a fraction of U.S. prices.
You’ll see immediate results, but we continuously refine and improve to align with your goals. Achieving optimal outcomes typically takes 30 to 90 days, so we recommend a 90-day trial to fully experience the impact of our call center services.
We often work with clients who already have a call center. Our team can operate alongside your existing customer support and sales teams to enhance your results. You can even split inbound or outbound calls to directly compare Kava’s performance with your current call center.
Experience American-style, American-quality, fully managed call center services at highly competitive rates. Our pricing isn’t one-size-fits-all, so while we don’t publish fixed rates, being based in Bangladesh means you can expect savings of at least 50% compared to U.S. prices. Contact us for a customized quote.
We record and securely store all calls, giving you the option to request copies at any time. Our commitment to full transparency ensures you can monitor how our agents interact with your clients.
Every call is recorded and securely stored for your access. You can request copies anytime, ensuring complete transparency and allowing you to review how our agents engage with your clients.
We understand the frustration of being tied to an unsatisfactory contract. That’s why we offer flexible, hassle-free terms that you can feel confident about. Our pricing is straightforward, fair, and all-inclusive—no hidden fees or surprises. Our goal is to build long-term, mutually beneficial partnerships. In other words, we want you to stay because you’re genuinely pleased with the quality and results.
CONTACT US
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